The japanese experience of the Director of AB PHI Consulting

My name is Mala Ayangma Valérie. I’m an organisational psychologist trained in quality and productivity improvement tools (KAIZEN) by JICA in Cameroon. I have a certification in business management focused on providing global support to organizations. Two years ago I created a consulting firm named AB PHI Consulting and Services.

I’m passionate about facilitating change, consulting and helping individuals and organizations.  My consulting firm, AB PHI Consulting and Services, offers expertise in supporting companies, workers and managers in all aspects of productivity and performance, as well as in those concerning fulfilment at work, which is an added-value in an environment where people only care about physical health.

Establishing strong social values and excellent human resources management in very young and fragile companies that do not yet generate great value and that are developing under their own steam, in an unfavourable social and fiscal environment, remains an important issue in my work as a company director and advisor for my clients and companies.

Before my trip to Japan, my understanding of organisational management was based solely on the company’s profitability and the technicality of KAIZEN tools. But beyond that, the idea of carrying strong organisational and human values is a greater competitive advantage for a company.    And as far as human resources management is concerned, the Dojo system was a real discovery for me.

During my study trip to Japan all the modules I took enabled me to identify the real issues for my customers and find ways to help them become more resilient.  I have also acquired new knowledge of the human resources management system in Japan, and so see the need to include Social and Environmental Responsibility. All this puts me on track to continually develop my expertise and skills in formulating and driving winning strategies for companies in my country.

I enjoyed Japanese culture, and gained a working knowledge of the Japanese language. The training I received showed me a more complete vision of management, based on a more human, responsible and resilient strategy.

In addition to the principles of diligence and respect I observed in Japan, I’d like to share the effective management techniques I learned. The case of the Dojo I visited at Sekiso, one of Toyota’s Third Parties, is an exceptional one. My aim is to set up a staff management system that will ensure the sustainability of control systems in the companies I work with.

Japanese are welcoming and respectful towards foreigners but i think they can improve their knowledge of Africa by travelling to African countries.

I’d like to thank Japan for this training course, which has been a real opportunity, and I hope it will lead to greater openness to Africa. Japanese companies are examples to follow, and I hope that the multiplication of this type of sharing will lead to concrete partnerships between Japanese and African companies. I’m keeping it a secret dream that my firm AB PHI will represent a Japanese cosmetics brand in Africa, thus opening up a new market for Japan and giving women access to quality products.

MALA AYANGMA / Carine Joelle ALEMOKA